Can't find phone bill on My Verizon, only FiOS is showing up.

[LET123]

I use Verizon for Fios Home Internet and my cellphone mobile carrier. Since they transitioned to the My Verizon App (where everything is supposed to be on one app) I haven't been able to find my mobile billing. I even search via the browser instead of the app and nothing.

I need to change my auto pay method for my mobile payment and I can only see my FiOS bills. Please help!

[SynthpopAddict · Accepted solution]

Have you tried to merge your accounts with the process outlined in this link?

https://www.verizon.com/support/knowledge-base-237999/

Or maybe if you login to My Verizon under your phone number and not the Fios ID, then you can see the mobile account details.

[LET1231]

You were right! I finally figured out how to do that. Thank you.