I'm honestly so over this automated digital assistant chat thing. I'm trying to speak to a live person and all it does is send you in a complete circle. It doesn't matter if you're calling or trying to use the chat. All they want is a payment. For you to say thank you for being a loyal customer for ten years, this company definitely isn't acting like they appreciate their customers. I'm definitely looking towards other options for a service provider, because this is absolutely ridiculous. No true customer service is to be found, with this company anymore.
