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Service should not have been interrupted but somehow it is and I can’t get through to live agent.
Jblea23 we certainly want to investigate why your line is suspended if it should still be active. We would be glad to assist you here or the link below has our additional options to contact us for further assistance.
https://www.verizon.com/support/contact-us/#mobile
-Andi
I understand I’m going through the same situation