Can’t speak to anyone, set up a payment arrangement but miscalculated by a day

Zjonez
Enthusiast - Level 1

Can’t speak to anyone, set up a payment arrangement but miscalculated by a day. I get paid this time tomorrow. This is complete trash. The chat literally won’t let me talk to anyone and the center is closed.

HELP!

1 Solution
Ginger_VZ
Community Manager
Community Manager

Sorry to hear about your experience. If you need additional support information for a promise to pay, see our Make a payment arrangement to pay your mobile bill FAQs. Options to cancel or change are located in the "Managing" tab of this support page.

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vzw_customer_support
Customer Service Rep

Hello Zjonez. I am sorry you had so much difficulty reaching someone. Please watch out for a private message from us. 

-Sara

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Ginger_VZ
Community Manager
Community Manager

Sorry to hear about your experience. If you need additional support information for a promise to pay, see our Make a payment arrangement to pay your mobile bill FAQs. Options to cancel or change are located in the "Managing" tab of this support page.

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