Can’t talk to agent because my service is suspended

[EverybodylovesEb]

I can’t talk to a live person because my service is suspend this is very unprofessional and ridiculous on Verizon’s part. Any amount of reasons why my service is suspended. I should not be blocked from talking to a person and forced to make a payment before i can talk to a love person on phone or chat. 

[vzw_customer_support · Accepted solution]

Oh, wow! We know the importance of managing your account, especially when it comes to your payments. Verizon is here to help.

We would recommend contacting the Financial Services (FS) team at 866-266-1445 Mon-Sat 8:00AM - 10:00PM ET for further review and assistance. If you experience any issues contacting them, you can also visit one of our corporate stores, and we can help you get in touch with FS that way as well: https://www.verizon.com/stores/

~Gilbert

[PErniep]

This is the worst company I’ve ever been with worst 3 months of my life how can I not speak to any agent I can’t even chat with an agent because I’m suspended makes no sense if I can go back I would’ve never did this contract 

[vzw_customer_support]

We are here for you, and we want to help as much as possible. Please tell us, what's going on? 

~Geo

[DawnG84]

I need an agent to call me 

[vzw_customer_support]

Hello DawnG84. We will be able to answer all your Verizon quesitons and concerns here! What can we help you with?

-Deb