Canadian credit card for autopayment

I want to sign up for autopayment with a canadian credit card. It won't go through because it is asking for a USA zip code. I have spent hours on «live chat» and phones with representatives. It always end up in some AI or representatives (even supervisors) directing me to the page to sign up for autopayment, without understanding my problem.

Accepted answers

Verizon_Support

Sounds good, thanks. You can add payment methods to your account via My Verizon here: https://bit.ly/3Zz1pCf. Does that work for you?

-Lauren

Moderator: My Verizon should accept an alpha-numeric credit card when you are adding a card to your wallet. Here are some steps on that My Verizon app - Pay Bill / Manage Bill Settings. To qualify for the Auto Pay discount, you must set up paper-free billing and the Auto Pay must be set up with a bank account or specifically the Verizon Visa Card, which is issued by Synchrony bank.

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Verizon_Support

Hello, Canadian-in-VT, sorry to hear you're running into an issue with Auto Pay! As far as your credit card, is it associated with an address that has an aphanumeric zip/postal code? If so, is that code 9 digits or less? Have you attempted to add the card to your wallet?

-Lauren

Canadian-in-VT

Yes, our Canadian postal codes are alphanumeric, and have 6 digits. Verizon seems to accept only USA zip codes to sign up for autopay, so I can't complete the signing up with my Canadian credit card. I don't know what you mean by adding the card to my wallet (?).

Verizon_Support

Sounds good, thanks. You can add payment methods to your account via My Verizon here: https://bit.ly/3Zz1pCf. Does that work for you?

-Lauren

Canadian-in-VT

Why are you directing me to the link to sign up a payment method? I am explaining you that I can't fill that form because it is asking for a USA zip code? Do you understand my problem: this page doesn't accept my canadian postal code that is associated with my canadian credit card. You are not helping.

SynthpopAddict

Just an FYI, if you use a credit card which is not Verizon Visa to pay your bill, you won't qualify for the autopay discount. The only other methods which qualify for the discount are to have an ACH transaction done directly from your bank account, or maybe to use a debit card linked to a bank account (things have been changing in general with how US mobile carriers are awarding an autopay discount), but I'm assuming you could run into the same problem with the Canadian postal code causing an error if you try to enter a non-US debit card.