Cancel a payment

Stb8
Enthusiast - Level 1

I need help I accidentally made 2 payments and need to cancel one. Is it possible to cancel a payment. 

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4 Replies
vzw_customer_support
Customer Service Rep

Hello, being on top of your account is crucial, especially if you are managing your payments. Verizon is here to help.

 

We sent you a Private Message, please review at your earliest convenience.

~Gilbert

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Toya6
Newbie

I need help I accidentally made 2 payments and need to cancel one. Is it possible to cancel a payment. 

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vzw_customer_support
Customer Service Rep

Hey Toya6. I sent you a private message. Please respond when you're available!

 

-Sara

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SynthpopAddict
Champion - Level 2

Have you tried contacting your bank and asking them to reverse the payment?  If you ask Verizon, it would be more likely you get an account credit, and not a refund.

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I'm not a Verizon employee, just another customer trying to help.
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