I need to cancel a payment. Is this something that anyone has had success with?
Resolution Update: By partnering with support we confirmed the timeframe in which a payment can be canceled. For anyone who are having payment questions, I highly recommend checking out this informative FAQ: https://www.verizon.com/support/pay-bill-faqs/
The FAQ contains helpful information about billing, making payments, and managing payment arrangements, along with payment options.
If you need assistance with a billing issue, please contact us for support. -John
We can certainly take a look at the options to cancel a payment depending on how the payment was made! We are sending over a private note to take a look at options together.
-Meg
