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I went to Walmart with my family when a Verizon agent asked us if we wanted a free phone, I asked him several times if it was really free and I don't have to pay. He answered yes and also said after 30 days, I can switch to any network of my choice since i don’t want to use Verizon. I agreed and everything went well.
To my surprise, I started getting emails and texts from Verizon saying I’ve got bills to pay. Bills for a free phone? I don’t understand this.
Hello akhm101, we want to help review your bill and the device you got from Walmart. So, we can better assist, we will be reaching out via Private Message.
-Sarge
I'm wondering if that "Verizon agent" was legitimate. All the large carriers offer "free phone" promotions, but the thing is they are tied to a contract, where you must use that carrier for 2 or 3 years in order for the phone to be free. The carrier will issue a small credit to your monthly bill until the credits add up to the total cost of the phone, and it takes 2-3 years for that to happen.
Also, Verizon's device unlocking policy says it is 60 days before a Verizon device will unlock, not 30.
This happened at my local Walmart, I repeatedly asked him if it was totally free and he answered yes. I even told him I don’t want to switch networks since I have T-mobile family plan for mobile and spectrum for my internet so I have no need to switch networks. So, I was just given incorrect information, which is unexpected.
Start a new topic or ask questions in the open forum.
