Closing account for family member who has dementia

[Cart8]

Need to close an inactive mobile account for father, who is unable to help and no longer can use the phone.  He has dementia and I have power of attorney.  How can I close this account for him?

[vzw_customer_support]

Hello Cart8, being on top of your father's account is important, especially when you are looking to close it due to his health issues. Verizon is here to help.

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert