I was a loyal Verizon customer for years until it came time to switch providers due to a long-distance move. Like any normal person I called and closed my account with an operator over the phone I reached at 1-800-922-0204. However, little did I know that this was the start of a painful journey where Verizon would take their frustrations out on me in any way possible.
A few months after "Cancelation" I received another bill in the mail saying that I was late on my payments. I called and once again canceled my service, paying the remainder of my bill and closing the account.
Sometime later I received a collections call that I had failed to pay Verizon and close my account. They put a black stain on my credit report hitting me for over 40 points. This has greatly impacted my financial situation and I am seeking for this to be removed as soon as possible. I am heart broken, why would they do this to me?
