An Accepted Solution is available for this post.
Customer service rep
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Been dealing with an issue - a CSR said it would be taken care of. I only wanted to make a parital payment till the credit hit so logged into chat later. A CSR supposedly told me what to do and said they'd put a note on my account to expedite the refund.
When that didn't happened I again reached back out via chat and it turns out that person number to did NOT say 'expedite refund' they put a note in over-riding the earlier decision about the credit. They straight up lied to me.
What and the He11!?
1 Reply
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This situation has been positively resolved. Please feel free to close or delete this thread.

