Death of Account Holder
Lilred1107
Newbie

My mother passed May 06, 2024.  She has verizon as landline and fios internet.  I cannot get a human on the phone.  I went to the store and two different associates cannot find her account.  I live in GA, Mom lived in Maryland.  I am her Power of Attorney/Executor of Will and need to speak to a human to verify the closing of this account.

Unfortunately, she was not set up online to pay; did everything autopay.

What do I do next?

 

 

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