Device
Maddog6
Newbie
  • i had a problem with a returned device for over 3 to 4 months now now my line has been disconnected for a device they said they had and would credit me 499 i paid 64.00 dollars to keep my phone on and for the credit to be approved and i woke up today with my phone disconnected i have come to the conclusion i will leave verizon once i have this figured out because this is unacceptable i will not pay for anything that i was told was found i find it unprofessional. 
Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Oh, no! We are shocked to read about your recent Verizon experience. The last thing we want is for you to have a negative view of Verizon much less consider leaving us. We know the importance of managing your balance, especially if you are encountering surprise fees. We are here to help.

 

We sent you a Private Message, please review at your earliest convenience.

~Gilbert

0 Likes