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Double charged

I was charged for my monthly bill twice in a matter of 3 days. Verizon would not tell me why that happen. I have been unhappy with verizon for about 2 years now. I have been a customer for over 5 years. I talked to 3 different people telling me it will get it fixed and my bank account will get money back, well guess what it hasn't gone back into my bank account

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Verizon_Support

Hello Flash81. Are you still having issues with your bill? If so, please let us know, we would love to help.

~Ivone

bell239

No action need is better , credit balance carry over next bill.

Cocodluxe85

I'm having the same problem and VZW keeps saying contact the bank.

Akiva00175

The same exact thing happened to me called them a week ago still nothing back in my account had them for 3 years got charged 2 times for 1 bill for no reason at all and they wanted to lie saying it was due to last month was refunded and i never received a penny back the app says refunded but i never got anything back at all

Verizon_Support

We never want our customers to have issues with billing or payments. We will send you a private message so we can look into this further.

-Toni

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