Payment made on 1/31/24. A second payment was drafted on 2/3/24 causing my account to be overdrawn. Why would another payment be drafted days later
Good Morning 2424a. We are here to insure accuracy for billing/payments and with your help we can review details for you. Please reply to the private message that will follow to get started.
-Deb
This happened to me as well. Verizon said that it would apply to my next bill. I said no, I needed a credit. Verizon said that it would take 6 months to re-credit. I tried to contest it with my bank as a fraudulent charge and Verizon told the bank it was due and the bank would not treat it as a fraud. I went off auto pay needless to say. Now Verizon won't take my card when I try to pay. I get an error message "Pie Server Down." Anyone else figure out a fix for this? Doesn't help that there are no live customer service folks.
Oh no! Dealing with payment issues can be overwhelming, especially if its affecting your AutoPay. Verizon is here to help.
To manage AutoPay through your My Verizon, check out this link: https://www.verizon.com/support/knowledge-base-205735/.
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
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