Employee Discount

kicoleneehn
Newbie

My paystub submission was validated and I see my discount is no longer applied to my upcoming bill. I haven’t changed plans and I’ve been receiving my discount for years. Did something change?

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3 Replies
vzw_customer_support
Customer Service Rep

We are here to help. What plan are you on? When did you revalidate? Have you checked with your employer? -Joe

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kicoleneehn
Newbie

I am on the Verizon Plan Shared Data Plan: S. My paystub was successfully validated on 8/10/24. I haven’t checked with my employer, but I certainly can. 

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vzw_customer_support
Customer Service Rep

Gotcha! In this case, if you still haven't received an update on your discount, would be to contact our validation team directly. You can contact them at:

800-890-8007
Hours of Operation
Mon-Fri 8:00AM - 10:00PM ET
Sun-Sat 8:00AM - 8:00PM ET

~Freddy

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