Hello,
I was just on the phone with a woman named Evie I believe that was the name. I wanted to come here and compliment her service. I have been a customer for 20+ years with Verizon and I have never had a better service experience. She was patient, calm spoke, helpful through out the entire conversation. I called because of a question on my bill. Not only was she able to answer it, but was able to help me figure out the best updates to my plan for what I need my phones for. She was also very sweet on the phone. She spent 90 minutes explaining and checking on all of the questions I had about my plan without a hint of frustration on her end. Just a wonderful experience. I wish all of the reps I had dealt with over the years were exactly like her.
Thank you for taking the time to let us know about your experience! We will be forwarding this information to our leadership team. Thank you for being our customer and we appreciate the kind words. ~Peter
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