When calling Verizon and asked for the 10 digit account number on the first page of the phone bill in the top right hand corner - I do not see one - just my phone number. I do see an account number that is more than 10 digits long on the phone bill...but can not figure out what digits are required to enter when calling Verizon - as I can not get from point A to point B with the phone call (the office is closed) with the account numbers I have on my bill and I have tried re-arranging the numbers hoping to get by the recording. Any suggestions ? Please Help ?