False billig remote
sirea_g03
Newbie

does anyone else get locked out of account and disconnected when a month behind I was for five years and now they turned everything off and I can't speak to anyone its all automated 

so much for valued customer lol I will file with the BBB

what happened to people service 

 

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Re: False billig remote
vzw_customer_support
Customer Service Rep

Hello sirea_g03.  Yes 5 years is a long time, and you are valued. We know how important our service is to stay connected. We are eager to review your account for options. Please reply to the following private message that will follow and we will work together to review your account for answers.

-Deb

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