Verizon is pulling payments out of a saved payment method I have on my end. They have done this 2 months in a row. No auto pay is turned on and last month they said they removed my checking account from their end. They’re saying because I have a saved payment method in my account for when I pay my bill, they can pull the money out of my account without me doing anything. Has this happened to anyone else?? I have a saved payment method on my electric and water bill and they aren’t pulling money out without me hitting submit?
Hi Alexandria2. We never want you to have a payment taken that you are not aware of. Let's look into this together. Please be on thelookoutt for our private message. -Joe
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