I can't connect to a manned chat at all

VerishoW
Newbie
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Bronx2024
Newbie
  • It took me 20 minutes to get to tech support. First the service bot "didn't quite get" my saying "yes". Five times. I then called back and was again connected to a bot that sent me a chat link. Then it hung up. When I clicked the link, it took me to a page that was unresponsive. 
  • Is it significant that the feedback link doesn't respond?
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vzw_customer_support
Community Manager
Community Manager
@Bronx2024  wrote: It took me 20 minutes to get to tech support.

I'm sorry that you were having trouble trying to get support. We're here to help, and happy to assist. Could you let me know what you were trying to get support on? 

-John

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VerishoW
Newbie

Finally, It solved!🤣

A Verizon assistant sent me private chat link.

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