I’m being charged for taxes and fees in Michigan as well as the state of Florida. It’s been going on for at least a year possibly a lot longer.

Alexisstar
Newbie

I need help I’m being charged for phone service in 2 different states. They are charging me taxes and fees in both Michigan and Florida. Yes I do spend time in both but my home is in Michigan and I don’t understand how they are getting away with this and for so long

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vzw_customer_support
Customer Service Rep

Hey there, Alexisstar, we want to help ensure that you are being billed correctly for tax. You can review your service address in your Account Settings here: https://www.verizon.com/digital/nsa/secure/ui/acct/profile#/. Under Contact & Billing on the left side, click on Service Address. That will show the address for each line on your account. Are you seeing an update is needed here?

-Lauren

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