I need to request my bills from Nov 2019-december of 2022

[stephannelupo]

I need to request bills from nov 2019 - december 2022 and understand there is a $5 per bill fee.  How do I do that?

[tikibar1 · Accepted solution]

For documents older than 18 months,  call 800.922.0204

[vzw_customer_support · Accepted solution]

We're happy to work with you to see what your bill reprint options are. Bills up to 18 months are accessible online: https://www.verizon.com/support/view-bill-online-faqs/ Beyond that, up to 7 years are available through us. We will be sending you a Private Message to move forward. 

-Melissa

[tikibar1 · Accepted solution]

For documents older than 18 months,  call 800.922.0204

[Ijctsily]

Any idea how to obtain transcripts of texts?

[SynthpopAddict]

If you deleted the texts, I don't think there's a way to get them back.  Think I saw something about there being a few days' worth kept on the servers, but I suspect that it is not as simple as asking for it.

[vzw_customer_support · Accepted solution]

If you don't have these available in any of your devices, you can obtain them via court order. 

-Luis

[vzw_customer_support · Accepted solution]

We're happy to work with you to see what your bill reprint options are. Bills up to 18 months are accessible online: https://www.verizon.com/support/view-bill-online-faqs/ Beyond that, up to 7 years are available through us. We will be sending you a Private Message to move forward. 

-Melissa