Keith from Customer care is Excellent

[Salot31]

Please thank Keith for me. He was able to request my other gift card to arrive before the 8th week mark and I was able to pay my last due bill on time. He was patient with me and really went above and beyond. Extremely Excellent customer service

[kh_jenn]

Thank you for taking the time to share this feedback, Salot31! We will be sure to pass it along to the appropriate Verizon team.

[vzw_customer_support]

Thanks for following up. We are happy to see Keith took care of you. We know the importance of making sure your promotional offers are honored. Your input will be noted.

We want to take this moment to promote our My Verizon application: m.vzw.com/m/myverizonapp. It is the quick, easy and convenient way to monitor and manage your account. Anything, from device updates to plan / feature changes to usage / invoice / payment details, is available in the palm of your hand.

Thanks for being the best part of Verizon.

~Gilbert