Has anyone upgraded to a new phone and had Verizon take away your loyalty discount? I just had that happen and am also being charged an extra $50 because they bill ahead so now I have to back pay for the discount! I am looking into changing carriers. I can’t understand why upgrading a phone would take away the loyalty discount??
We never want you to lose your loyalty discount or look for another carrier. We'd be happy to take a look and see what we can do to help. We'll be send you a Private Message shortly.
~Jesse
I did not receive a private message.
Hello, Jenny1119. My apologies. A new Private Message has been sent.
-Natasha
Start a new topic or ask questions in the open forum.
