Missing 300$ Visa Promotion

jesse9997
Newbie

I was supposed to get a 300$ verizon gift card after purchasing my phone/plan but I don't see the offer in vzw.com/myverizon please assist?

0 Likes
Reply
4 Replies
vzw_customer_support
Community Manager
Community Manager

Hello, jesse9997. Help is here. Getting your promotion is a must. Please tell us more. Was this a new line of service? Did you add a line to an existing account? Have you checked your online My Verizon account for the rebate. Rest assured, we are here. Please provide some details. 

-Natasha

0 Likes
Reply
jesse9997
Newbie

This was a new line of service and I don't see the rebate.

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

Hello jesse9997, to redeem your rebate, you need to access your My Verizon account (online or via the app) and navigate to the rebate section within your notifications or orders. You'll need to locate the specific rebate offer and review the details, including the terms and conditions. Finally, you'll need to confirm your email address and submit the rebate request.

~Ivone

0 Likes
Reply
Becca_lou81
Enthusiast - Level 2

So i had the same promotion. And it wouldn't let me check  out so I had to call support and they helped me and I signed and they said there was an issue i signed again. Then after that somehow my email got changed where they took the number 81 out of it so I didn't get the emails. It took forever . I finally submitted the form but have been told I probably won't get the rebate

 

0 Likes
Reply