Mobile plus home discount not working

yankeesfan01
Newbie

When I go to join the mobile plus home discount it just tells me something went wrong and call a phone number, is there a work around for this?  Someone on this forum mentions cause I use to have mobile+home discount 1.0, there is an issue.  How do you resolve, the person on the phone couldn't figure it out.

0 Likes
Reply
4 Replies
bell239
Contributor - Level 2

Sign in Mobile account, go to Bill Overview,  click in to (Savings details & New offer),  next  you will see  (Mobile + Home)

0 Likes
Reply
yankeesfan01
Newbie

Did that and keeps saying something went wrong.

0 Likes
Reply
bell239
Contributor - Level 2

I call VZW CS, few weeks ago, The  super  teach me  to doing Mobile +Home program step by step with her,  but, make sure Mobile account link with Fios Internet together ready 

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

Happy Wednesday! Being on top of your account is crucial, especially if you are managing your Verizon Mobile + Home Discount. Verizon is here to help.

 

Feel free to check out the terms through our official site: https://www.verizon.com/support/mobile-home-discount-legal/.

 

Sent you a Private Message. Please review at your earliest convenience.

~Gilbert

0 Likes
Reply