Soyon *****
Account Number: *****
my email: [email address removed per the Verizon Terms of Service]
(2nd email)
I got a new bill today, and it was for 2 months of my bill (the amount I already paid but didn't clear plus the next month's bill, $311.93)
I checked with my billing agent, United Healthcare U-card, and they verified that the previous (April) bill was already paid to Verizon, and U-card provided me with two Confirmation numbers (Fios Internet bill and Wireless phone service bill).
***** (Wireless Phone), *****(Fios Internet)
Please correct and process it as soon as possible. (Please drop the amount of April Bill and the Late fee)
PS. Attached are:
The Confirmation Number from U-Card (*****), Receipt of April Bill, and the incorrect May bill from Verizon.
Thank you.
(First email)
I have already paid the May bill (May 5th), and I haven't received the June bill yet. Please find attached the receipt here for your reference.
I think an office error has occurred, so please correct it.
