Why did my bill increase by $125? There has been no changes.
We can help you review your bill. You can also always view your bill details in your My Verizon app. Sign in and tap Bill overview and then Bill details. You can tap the dropdown by each charge to see the details of the charge. Sending over a Private Message to help.
-Kristen
Did you recently travel outside of the US? If so, that would be either for Travel Pass or the monthly International Service Plan subscription charge which you need to cancel if you don't want it anymore.
Otherwise, I'd check your bill to see if a promotion was removed and you're getting a chargeback fee for the loss of the promotion, or if an extra line of service got added.
Wow the same thing literally just happens to me, which is why I’m here trying to see if anyone else has the same problem. I had a ZERO balance even had a credit for 71.01 on my account bc I overpaid.. and yet there’s a “one time charge “ for $120 that magically appeared!
Good Morning! You can view your bill details in your My Verizon app. Sign in and tap Bill overview and then Bill details. You can tap the dropdown by each charge to see the details of the charge.
-Joe
Call CS 800.922.0204
