Need my credit balance refund sent to me

samemilysamemily

I recently switched from Verizon to Visible and I now have a credit balance on my now-closed Verizon account of $125.05. How and when can I get that money sent to me? Thanks!

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello, samemilysamemily. Help is here! Getting your credit balance is a must! Once an account has been deactivated and a credit balance or security deposit is listed, we will issue out a check that will be sent to the address listed on the account. It can take 6 to 8 weeks after the final billing cycle has closed

 

-Natasha