We switched to a new provider because they offered a much less expensive service as my husband is a first responder. We never received a final bill from Verizon and we were cut off from our online account before the final bill was available. Today, I saw a pending auto payment in my bank changes from Verizon for almost double our monthly bill amount. I never authorized this payment and I never received a final bill or statement explaining the charges. I want the charges reversed immediately or I will file a complaint with my bank if this is not dealt with immediately.
Solved! Go to Correct Answer
If you're still in need of a final bill for your records, here is the link for disconnected account access:
https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=&_gl=1*1edb4....
Here is more information in the link below as well:
https://www.verizon.com/support/view-bill-online-faqs/ (The "If you leave Verizon" section provides more information about this)
We are sorry to hear about this issue and always want you being billed correctly. A private message is being sent to assist you further.
-Sean
If you're still in need of a final bill for your records, here is the link for disconnected account access:
https://login.verizonwireless.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=&_gl=1*1edb4....
Here is more information in the link below as well:
https://www.verizon.com/support/view-bill-online-faqs/ (The "If you leave Verizon" section provides more information about this)
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