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Hello please send me a message and help me to restore my services I scheduled a payment arrangement and my services were cut off I need my phone
We sent a Private Message so we could look into your refund. Please continue our discussion via Private Message to address your specific situation.
If anyone is experiencing a similar issue, please contact Customer Financial Services at 1-866-266-1445. Their hours of support are Monday through Saturday from 8:00AM - 10:00PM Eastern Time, and then Sundays from 10:00AM - 7:00PM Eastern Time.
Another helpful resource includes our “Make a payment arrangement to pay your mobile bill FAQs”: https://www.verizon.com/support/promise-to-pay-faqs/
If you still require assistance, please contact us for support. -Red
I can’t contact anyone because it won’t let me talk to anybody. I thought switching to Verizon was cheaper and better, but no I think will switch back to AT&T at least when my phone is off I can still talk to a live agent. The Verizon guy said my bill would be cheaper than AT&T but no AT&T got you all beat.
Help is here. We want to ensure that any billing issues are resolved ASAP and are sending you Private Message for further assistance.
-Sean
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