Off line charge
Jstjamie
Newbie

Does anyone know what an offline charge is and why it’s $2.00/per phone line? 

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2 Replies
vzw_customer_support
Customer Service Rep

Jstjamie we would be glad to help uncover some information about the charge that you have shared. Is this charge on your mobile phone bill or on a Fios home internet bill? If it is on a mobile bill, can you tell us where you see this charge located?

-Andi

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vzw_customer_support
Customer Service Rep

Hello, this is a courtesy follow up regarding your Offline Charge dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.

~Gilbert

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