Jstjamie we would be glad to help uncover some information about the charge that you have shared. Is this charge on your mobile phone bill or on a Fios home internet bill? If it is on a mobile bill, can you tell us where you see this charge located?
Hello, this is a courtesy follow up regarding your Offline Charge dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.
