Overcharging
Meandcpm
Newbie

Does anyone know of a number for the legal department?

Verizon has been over charging and charging me for devices and services I have never had. Then they took out $619.10. I have been fighting for almost 2 months to get my money back. They always say that it will be taken care of in 3to5 business days. They have said it was out in my Chase bank account. I donโ€™t even bank with chase. Then I was told the charge has been reversed and it hasnโ€™t. I even did a 3way call with Verizon and my bank. Still nothing has happened. Anyone else had this type of issue?

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

We are concerned to learn about your situation and would like to help. I'll be sending a Private Message, please reply to it, so we can get started. 

~Maria

0 Likes