I recently payed my bill after my service was cut off on Thursday Its been 2 days and nothing I had called and the call drops when I tried customer service im just wanting my service back and wondering what is going on This never happened before
Hello, Katakuri808. Ensuring you have service is a must and help is here. So sorry to hear of this. Once the bill is paid after suspension, we do request that you turn off Wi-Fi and restart the phone to ensure the device connects to the network. Has this step been completed? Does the phone still experience this issue?
-Natasha
I have tried to do this twice, and nothing has changed.
D5850, we're truly sorry to read that you're having trouble with your service being reconnected after paying the past due balance on the account. We'd love to take a closer look right away. To best assist, we'll be sending a Private Message.
~Izzy
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