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Payed past due still no service
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I recently payed my bill after my service was cut off on Thursday Its been 2 days and nothing I had called and the call drops when I tried customer service im just wanting my service back and wondering what is going on This never happened before
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Hello, Katakuri808. Ensuring you have service is a must and help is here. So sorry to hear of this. Once the bill is paid after suspension, we do request that you turn off Wi-Fi and restart the phone to ensure the device connects to the network. Has this step been completed? Does the phone still experience this issue?
-Natasha