I made an arrangement to pay the behind portion of my bill on November 11th. I received an email confirming the date in which I am supposed to pay. However, My service was interrupted for lack of payment before the agreed upon date. I spoke with 8 different reps today & not a single rep could find my pay agreement.. So my service was never reinstated. I am very upset over the whole ordeal. I would like to speak with an Agent to have my service reinstated.
We know how important it is to stay connected, let's look into this. To better assist you, we will be sending you a private message.
~Freddy
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