Perk and other things .

[A_G3]

Services and perks Global choice Italy 10.00 Oct 15-Nov 14th charge, i removed this perk however still being charged. Autopay/paper free discount. I have a forum on my Verzion account explaining I’m in auto pay however not receiving the 20$ discount, 2 lines equivalent to 20$. I’m a valued customer for over 3 years and I’m very frustrated that i have on many occasions including this one, issues with my billing. My service is  catastrophe , my Apple Music gets cut off underground which never happened before. I’m ready to leave Verizon Wirless.

4

[vzw_customer_support]

We're so sorry about the issues you've had with billing and service. No issue should take so long to get resolved, and we're here to help you find a permanent solution. Please be on the lookout for a Private Message so we can help.

~Jesse

[A_G3]

Where do i access this private message ?

[Kh-Phil]

Hi A_G3,

Private messages are sent via this community platform and can be accessed by clicking/tapping on the envelope icon at the top right of any Community Page. When a new message arrives, a number will appear on the envelope.

 
Regards,
Verizon Moderation Team

[A_G3]

I can’t see the message