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Rate increase

I am literally so over verizon. I have never had ANY issues until a year ago when I bought my 14pro on a device promo. They told me I was free to switch plans but when I did, I lost the promotion with no warning because everyone I spoke to told me "you will NOT lose the promo when you switch plans, ignore the emails!" And it took 6 months for SOMEBODY to FINALLY fix it after going into numerous stores, talking to numerous representatives. I just switched to a checking account on auto pay to drop my bill $20 like it promised me, only for my bill to raise $14 instead. As everyone isn't already financially stressed as it is.

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Verizon_Support

We understand that getting the best value for your money. We want to assure you of our commitment to bringing you our award-winning network. To continue improving our industry-leading mobile network and services, we’re adjusting our plan prices. Verizon has recently undergone a major multi-year transformation of its network by providing 5G service to more than 230 million people and expanding 5G home broadband service to more than 40 million households. We’ve introduced advanced technologies into every corner of the network, served the majority of our cell sites with our own fiber, and offered 5G and private networks to venues across the country.

~Ivone

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