I just found out I am getting ANOTHER $4 rate increase. Why? “ we are adding a second mobile hot spot”. I don’t want that. I don't use it. It seems there is no opting out? Guess I will be looking for another carrier after being with Verizon for over 20 years!
Hello, FLOBRN. Help is here. I know no one likes seeing a price increase on their account, but thanks for giving us a chance to explain. This $4/line per month increase is designed to help ensure Verizon is able to grow and continue investing and delivering the best experiences and network you rely on every day. We would never want to see a tenured customer such as yourself leave us. We can review your account for any savings. Please let us know.
-Natasha
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