Refund Not Received
vt1112
Enthusiast - Level 1

I initiated a return for an xBox controller and accessories almost 6 weeks ago and have yet to receive a $93.06 refund. I would greatly appreciate it if an agent could help me out.

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vzw_customer_support
Customer Service Rep

We'd love to help figure out what's going on with your refund! We're sending you a Private Message so we can better help you. 

 

Here's also some extra info on how to prepare your device to be returned and how to go about the return process: https://www.verizon.com/support/how-to-return-device-or-accessory-video/

~Jesse

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