I have three lines and two of them are being charged sales tax in two different counties, why?
Did you use to live in the other county when you had those 2 lines, and then added the 3rd line after you moved to your current county? Or else the 2 lines were set up in that other county, but why you would still be charged taxes for that location if you don't live there...
We have never lived in the other county. Just had the phones delivered to my work address. They are charging me sales tax monthly for my home address and my work address.
That's good to know. However, it appears you accidentally marked your post as a solution, which means the thread will probably get locked by a moderator at some point unless you ask to have the "solution" indicator removed by a moderator. Unless there's now a way for you to remove the marked post?
@Nilsa_VZ, @kh_jenn @Albrean_VZ is this something one of you could help with, to get the post above unmarked so the OP can get some assistance on why they are being billed for taxes in 2 different locations?
Original Posters are/should be able to toggle the 'solution' option on or off for a post.
We're happy to take a closer look into your billing concerns, Marshall14. Device payment plan taxes are based on the store address (if picked up or purchased from a Verizon retail store) or the shipping address if it is shipped.
Taxes are applied on the monthly device payment plan charge in monthly states, which include: Alabama, Arizona, Colorado, Illinois, New Mexico, North Dakota, and South Dakota. Was your phone shipped to any one of these states?
~Izzy
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