Service suspended 1 week after paying past due balance

BJohnson115
Newbie

Recently my service was shut off due to not being able to pay my balance but I was able to pay it off and restore service. However a week has past since then and my service has suddenly been shut off again even though I made my payment last week.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Thank you for reaching out about your billing and service. We want to get eyes on what is happening. We will be sending a Private Message so we can work together within your account. 

-Melissa

0 Likes