Service won't even after they said it was restored.

mgirl92
Newbie

I have an arrangement on the 17th. I talked to someone this morning. Told me that my services were restored. I can only text and use the internet but can't make or receive calls. 

 

0 Likes
Reply
2 Replies
vzw_customer_support
Community Manager
Community Manager

 

Good morning. Do you still issues making calls? Did this start after a suspension?-Joe

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

Typically, if you’re having some trouble with service after making a payment, we recommend powering your phone down and back on. That will refresh the device's connection and allow for service to be restored.

 

If you have this happen, and try a restart but are still having trouble at that time, please contact us for support. 

-John

0 Likes
Reply