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my job recently cut back my hours so now I only work 15 hours a week and I need my phone for my job and so I can find a better job so I can pay all my bills. my phone recently got suspended because of the past due bill that I was planning on paying today because it was $180 and I got paid today when I went to go pay it. It says now I have to pay $369 because my Next phone bill is due. I know it’s my responsibility to pay my phone bill but is there anything that I can do to have my service reconnected without paying the $369 and just paying the $180? i’ve been with Verizon for five years and I’ve never had my service suspended before so I’m not really sure what I need to do
Sorry to hear you're going through hard times. There's a payment arrangement setup you can make:
If you're not currently under contract, you might want to consider switching to prepaid service, as that's cheaper. Best of luck to you on the job search.
We are here to support you. Sending you a Private Message now.
-Cryssie
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