Tax & surcharge is 50% of charges- Home phone line

Question

I am new to Verizon & not happy already!!  I elected a home line with Verizon @ $20 month.   The tax on this is $10.62 = $30.62 for the service. The tax/surcharge is > 50% of the fee.  Had I known this, I would NEVER HAD ELECTED THIS.  This seems unfair.

I already paid $99 for the box up front, so I am stuck. Pretty sure they won't refund me for the box.

SynthpopAddict · Accepted Answer

Verizon has a policy of listing taxes and fees as separate charges on the bills.  Not all of that $10.62 is for taxes; there are separate fees for 911 service charge, and city infrastructure fees.  $30 or so per month for a landline is actually quite reasonable.  Yours sounds like a VoIP service run through Fios.  My dad has a true old-school copper landline with the Blue Logo Place and it costs over $70/month.