worst decision ever made . And worst customer service ever . Called them multiple times , all they say ok it will be fixed , which I never see .
Associate don't know what they doing . Called so many times , to resolve the issue , but all say something and trying to show as they doing me a favor.
Where as I trying to why am I been bee charged
I started my service from Apr 19 with 4 lines
Promised total of like $ 146 ish for all plan and devices
my billing should be
Apr 19th first / May 19th second / June 19th Third
146x3 =438
charged
May 7th $ 196. 65
June 7 th $ 345.79
july 7th $ 110.77
total $ 653.17
difference $ 215 ish
When called to Verizon Representative agrees all number above but don’t accept I have been charged . Lol
its a very simple math
amount per month x no number of month = X
amount charged - X = balance you owe me
And they creating bills whatever they want and charging whatever they want
As a customer it's my right to understand my bill .
Don't need any favor just need to be charged correctly as promised when getting the customer.
so highly not recommended
I have no other option for next 36 months then to stick with Verizon .
never ever had any issues with other providers
