Trade In Issues

[cass2408]

I upgraded my phone on October 2, 2023. I sent back my trade in on October 19, 2023. I have proof of delivery. However Verizon is not honoring my trade in saying it was past 30 days. Is anyone else having this issue. I have tried calling however it is difficult to work with the oversees customer service people. Thanks

[vzw_customer_support]

cass2408, we're sorry about the issues you're having with your trade-in. We want to make sure we help resolve this for you, and we're going to send you a Private Message so we can help.

~Jesse