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I opened a new line for the promotion of a new phone at zero cost for my son. This “promotion” was applied to one bill but never again. I also traded in my old phone for a $1,000 credit and it has also been removed from my account. So I am paying for two new phones which were supposed to be free AND Verizon has my trade in with no credit to me. Beyond frustrated.
We want to help and make sure your promotion is corrected on your account, please send us a Private Message, so we can discuss.
-Bryan
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